Find answers to common questions about Fasvia features, pricing, setup, and support.
4 questions
4 questions
4 questions
4 questions
4 questions
4 questions
Fasvia is a GPS-based attendance tracking app for African businesses, churches, schools, and organizations. It uses phone GPS to verify check-ins, replacing paper registers and eliminating ghost workers.
You set your office/school location once during setup. When staff tap 'Check In', Fasvia compares their phone's GPS coordinates with your location. If they're within your defined radius, check-in succeeds. If not, it's blocked.
Yes. Fasvia stores check-ins locally when offline and syncs automatically when internet returns. You won't lose attendance data due to network issues.
Android phones (any version) via the Play Store app, and iPhones via the web app in Safari/Chrome. Windows and Mac desktop apps are coming soon.
Yes! The Free plan supports up to 10 staff members with GPS check-in, basic reports, and 1 admin account. No credit card required.
Growth (₦5,000/month): Up to 50 staff, leave management, departments. Business (₦15,000/month): Up to 200 staff, sub-admins, Wi-Fi verification, priority support. Enterprise: Custom pricing for 200+ staff.
Yes. Upgrade or downgrade anytime. Changes take effect immediately. Downgrading to Free keeps all your data but limits features.
Yes. Annual billing saves 20% compared to monthly. Contact sales for Enterprise annual pricing.
Typically within 5-20 meters on modern phones. We use 3-zone detection: inside radius, outside radius, and 'uncertain' for borderline cases.
We detect common GPS spoofing methods and flag suspicious check-ins for admin review. Combined with Wi-Fi verification (Business plan), spoofing becomes very difficult.
Yes (Business plan). You can require check-in only when connected to your office Wi-Fi network, or use Wi-Fi + GPS together for extra security.
Location (GPS), internet, and optional notifications. We never access contacts, photos, or other personal data.
Fasvia Education (Beta) is designed specifically for schools. It supports student vs teacher roles, class/period tracking, and parent notifications. Join the waitlist on our Education page.
Teachers check in like regular staff. Students can check in via QR codes or teacher marking. Parents get attendance reports. Different from workforce tracking.
Yes. Schools get 30% off all plans. Contact us with your school details for custom pricing.
In Fasvia Education, yes. Track which students attended which classes throughout the day. Regular Fasvia Work tracks by employee only.
All data is stored in secure Supabase servers with encryption at rest. We use servers in the closest available region for faster access.
No. Employees only see their own attendance records. Admins see all company data. Sub-admins see only their department's data.
Never. We don't sell, rent, or share your attendance data with anyone. Read our Privacy Policy for details.
Yes. Admins can export attendance to PDF or Excel anytime. You own your data completely.
Free plan: Community forums and documentation. Growth/Business: Email and chat support within 24 hours. Enterprise: Dedicated account manager and priority support.
Use our Report a Bug page. Include device details, app version, and steps to reproduce. We fix critical bugs within 72 hours.
Yes for Business and Enterprise plans. We provide setup assistance, admin training, and staff onboarding guides.
Yes! We actively collect feature requests. The most requested features get priority in our roadmap.
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